soften the tone — we sound cold
Softening the tone.
support.prompt
-1Be helpful and clear, but stay formal with enterprise accounts.
+1Be warm, friendly and upbeat!
Problem
soften the tone — we sound cold
Softening the tone.
Blocked: this drops "stay formal with enterprise accounts" — nobody asked to remove it.
file_path:
support.prompt
old_string:
Be helpful and clear, but stay formal with enterprise accounts.
new_string:
Be warm, friendly and upbeat!
Only the tone was the ask — minimal edit.
support.prompt
-1Be helpful and clear, but stay formal with enterprise accounts.
+1Be warm and friendly, but stay formal with enterprise accounts.
Solution